Weight by Date Pro has unresponsive customer service
I brough Weight by Date Pro and was pretty satisfied with it.I lost a good deal of weight and have kept it off.
Now, something has gone wrong with the software and I can't record my personal information because I can't get into any of the jounrnal or planning portions of the software. I keep getting a message that the program is using too many CPU resources. Tried everything I could--install, uninstall, reinstall... Contacted them online and submitted the 'ticket'.
That was in mid-December. I resubmit the customer service request on a daily basis and don't get a response. Tried a few phone calls and they don't respond. They have now taken the phone number off the site.
This is not the first time I have found them unresponsive.
They seem to want the praise for thier product but not the responsibility of addressing customer needs.I am really pissed off and look for another site to make a public complaint every day.